Established 2004 · Wales & Beyond

Compassionate Care
Every Single Day

Tilmala Healthcare delivers trusted, person-centred care across home, residential, and nursing settings — treating every individual with dignity and respect.

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20+
Years of Excellence
500+
Clients Supported
200+
Dedicated Staff
8
Care Specialisms
What We Offer

Care Services Tailored
to Every Need

From visiting home care to full residential and nursing provision, our comprehensive services are designed around the individual — not the other way around.

🏠

Home Care

Personal care, medication support, and companionship delivered in the comfort of a client's own home.

🏥

Residential Care

Safe, stimulating residential environments where clients receive round-the-clock support and community.

💊

Nursing Care

Qualified nurses on-site providing clinical oversight and complex medical care needs.

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Respite Care

Short-term relief for family carers, giving everyone a well-deserved break with no compromise on quality.

Life at Tilmala

A Caring Community
in Every Setting

Carer with elderly resident
Residential Care
Home care visit
Home Care
Nursing care
Nursing Support
Group activity
Community Activities
Care worker with client
Why Tilmala

Two Decades of Trusted Care

Since 2004, we have built our reputation not on promises but on the day-to-day dedication of our carers, nurses and support teams across Wales.

1

Person-Centred Philosophy

Every care plan starts with listening. We design support around the individual's preferences, history and goals.

2

Highly Trained Staff

All care workers complete rigorous induction and ongoing training, including dementia, manual handling, and medication.

3

CIW Registered & Compliant

Fully registered with Care Inspectorate Wales, ensuring the highest standards of safety and governance.

What Families Say

Trusted by Hundreds
of Families

"

The team at Tilmala treated my mother with such warmth and dignity. We finally had peace of mind knowing she was in safe hands.

Sarah M.
Daughter of residential care resident
"

From the first phone call, the professionalism and genuine compassion was evident. Highly recommend Tilmala Healthcare to any family.

David T.
Son of home care client
"

The respite care gave my wife and me the break we desperately needed. Dad was happy, engaged, and well looked after the entire time.

Robert H.
Family carer, Ceredigion

Ready to Find the Right Care?

Our friendly team is here to discuss your needs and guide you through every step.

Speak to Our Team
Our Story

Rooted in Community,
Driven by Compassion

Tilmala Healthcare was founded in 2004 with a single belief: that exceptional care begins with exceptional people.

Care team at Tilmala
Background

20 Years of Making a Difference

Established in 2004 in Aberaeron, Wales, Tilmala Healthcare grew from a small home care provider into a comprehensive care organisation serving hundreds of individuals and families across the region.

Our journey has been shaped by the communities we serve — learning, growing and continually raising our standards to meet the evolving needs of our clients. Today, we offer specialist services across home care, residential care, nursing homes, dementia care, and much more.

2004
Year Founded
Wales
Based In
CIW
Registered
Our Journey

Milestones That Shaped Us

04
2004
Tilmala Healthcare Founded

Established in Aberaeron, Ceredigion, with a small team of dedicated carers providing home care services to local families.

08
2008
Residential Care Services Launch

Expanded our provision to include residential care, creating welcoming settings for those needing more intensive daily support.

13
2013
Specialist Nursing & Dementia Care

Introduced specialist nursing home provision and dedicated dementia care pathways, bringing clinical expertise to our communities.

19
2019
Award for Care Excellence

Recognised for outstanding quality and person-centred outcomes across our services in Wales.

24
2024
Celebrating 20 Years

Proudly marking two decades of trusted care with an expanded team, wider service range, and the same founding commitment to quality.

What Guides Us

Our Core Values

❤️

Compassion

Every interaction is guided by genuine empathy and a deep commitment to each person's wellbeing.

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Dignity

We uphold the right of every client to be treated with respect, kindness and without judgment.

Excellence

We never settle — continually improving our standards through training, feedback and innovation.

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Inclusivity

Tailoring care to every background, culture, language and personal preference without exception.

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Safety

Rigorous safeguarding, clinical governance and risk management underpin everything we do.

📋

Transparency

Open, honest communication with clients, families and regulators at every stage of care.

The People Behind the Care

Meet Our Leadership

👩‍⚕️

Dr. Amara Singh

Chief Care Officer

👨‍💼

James Owens

Operations Director

👩‍💼

Helen Davies

Registered Manager

🧑‍⚕️

Michael Adeyemi

Head of Nursing

Find Out More About Our Services

Explore the full range of care we offer, or reach out to discuss a specific need.

View Our Services
What We Provide

Comprehensive Care Services

From daily home visits to specialist nursing, our services cover every level of need — always person-centred, always compassionate.

Our Specialisms

Every Type of Care, Under One Roof

Home Care

Home Care

Our home care service brings compassionate, qualified support directly to a client's own home. From morning routines and personal hygiene to medication administration and meal preparation — we help people live independently for longer.

Available 24/7
Residential Care

Residential Care

Our warm, homely residential settings provide a safe and stimulating environment for people who need more support than can be provided at home. Residents enjoy engaging activities, nutritious meals and round-the-clock care.

Long-Term & Short-Stay
Nursing Home Care

Nursing Home Care

For those with complex medical needs, our nursing homes offer qualified registered nurse oversight alongside exceptional personal care. Clinical expertise and warmth in equal measure.

CIW Registered
🔄

Respite Care

Caring for a loved one is rewarding but demanding. Our respite service gives family carers planned or emergency short breaks, with full care continuity — whether at home or in one of our facilities.

Flexible Durations
Dementia Care

Dementia Care

Specialist dementia care delivered by trained professionals who understand the unique challenges of memory loss. We create safe, calm environments with structured routines that promote wellbeing and reduce distress.

Specialist Training
🧠

Mental Health Support

Dedicated care and support for individuals living with mental health conditions, provided with sensitivity, structure and therapeutic engagement to promote recovery and independence.

Community & Residential

Learning Disability Support

Personalised support enabling individuals with learning disabilities to live fulfilling, independent lives. We work alongside families and professionals to design meaningful care plans.

Person-Centred Plans
🌙

Live-In Care

A dedicated carer living with the client provides continuous, highly personalised support while allowing the individual to remain in their cherished home environment with maximum independence.

One-to-One Support
🌿

End-of-Life Care

Compassionate palliative and end-of-life care focused on comfort, dignity and emotional support for both the individual and their family during the most important time.

Specialist Palliative
Our Approach

How We Deliver Care

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Initial Assessment

A thorough assessment of needs, preferences and goals forms the foundation of every care package.

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Personalised Plan

Co-produced care plans designed with the individual, family and any relevant healthcare professionals.

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Ongoing Review

Regular reviews ensure care evolves as needs change, keeping the client at the centre at all times.

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24/7 Support

Our management team is accessible around the clock to support clients, families and staff.

Discuss Your Care Needs

Not sure which service is right? We'll help you find the perfect fit — no obligation, no pressure.

Contact Us Today
Join Our Team

Build a Career That Matters

At Tilmala Healthcare, we invest in our people because outstanding care starts with outstanding carers. Join a team where your work changes lives.

Current Vacancies

We're Hiring Now

Full Time

Care Assistant

Support clients with daily living tasks, personal care and companionship in their home or residential setting. Full training provided — no experience necessary.

📍 Aberaeron & Surrounding Area 💷 Competitive Pay 🕐 Various Shifts
Full Time

Senior Carer

Lead a small team of care assistants, oversee care delivery and act as a key point of contact for clients and families. NVQ Level 3 or equivalent required.

📍 Ceredigion 💷 Enhanced Rate 🕐 Days & Nights
Full Time

Registered Nurse (RGN/RMN)

Provide clinical oversight and nursing care within our residential or nursing home settings. Current NMC pin and relevant post-qualification experience required.

📍 Ceredigion 💷 Up to £38,000 pa 🕐 Days & Nights
Part Time

Night Care Worker

Provide overnight support and supervision for residents, ensuring safety, comfort and emergency response throughout the night. Waking nights post.

📍 Residential Sites 💷 Night Rate 🕐 Nights Only
Full Time

Dementia Care Specialist

Work with our specialist dementia unit providing tailored care, activity engagement and behavioural support. Dementia-specific training and experience required.

📍 Ceredigion 💷 Competitive 🕐 Rotating Shifts
Full Time

Team Leader / Unit Manager

Oversee operations in a care unit, including staff supervision, care planning, CIW compliance and quality assurance. Strong leadership background essential.

📍 Aberaeron 💷 Management Rate 🕐 Mon–Fri + On Call
Bank / Flexible

Bank Care Worker

Join our bank team for flexible shifts across multiple settings — ideal for those seeking work around other commitments. Immediate availability welcomed.

📍 Multiple Locations 💷 Hourly Rate 🕐 Flexible
Full Time

Support Worker (Learning Disabilities)

Enable individuals with learning disabilities to live independent, fulfilling lives. Experience supporting adults with complex needs is desirable.

📍 Ceredigion 💷 Competitive 🕐 Rotating Shifts
Staff Benefits

Why Work With Tilmala

🎓

Free Training

Paid induction, mandatory training and ongoing CPD opportunities for all staff.

💷

Competitive Pay

Above-average rates with enhanced pay for nights, weekends and bank holidays.

📈

Career Progression

Clear pathways from care assistant to senior roles, management and clinical positions.

🤝

Supportive Culture

A welcoming, inclusive team culture where every member is valued and heard.

Apply Online

Submit Your Application

Job Application Form

Complete the form below and our recruitment team will be in touch within 2 working days. All applications are treated in strict confidence.

Applications are sent securely to admin@tilmalahealthcare.co.uk · We aim to respond within 2 working days

✅ Thank you for applying! Your application has been received. Our recruitment team will be in touch within 2 working days.
Get in Touch

We're Here to Help

Whether you have a question about care options, need to make a referral, or simply want to talk through your situation — we're always happy to help.

Our Contact Details

📍

Registered Address

1 North Road
Aberaeron
SA46 1JD
Wales, United Kingdom

📍

Vauxhall
37 Albert Embankment
Vintage House
London SE1 7TL

Office Hours

Monday – Friday: 9:00am – 5:00pm
Emergency line: 24 hours, 7 days

🗺️

Aberaeron, Ceredigion, Wales SA46 1JD

Vauxhall, Vintage House, London SE1 7TL

Send Us a Message

Use this form for general enquiries, care referrals, or to request a call-back from our team.

✅ Thank you for getting in touch! We'll respond within 1 working day.